LEGAL REFERENCE

Privacy Policy jo aapka account hifaazat karti hai

Hamari platform par aapka personal information aur financial data encrypted aur secure servers par rakha jata hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se withdraw ya deposit...

Data EncryptionSecure TransfersAccount PrivacyPayment Confidentiality
ilt2 Privacy Policy jo aapka account hifaazat karti hai

Hamari privacy posture jo Pakistan mein valid hai

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAALAAT KA JAWAB

Hum se roza contact karo privacy ke baare mein

Team online

Email Support

Aapka privacy related sawaal bhejne ke liye hamara email team 24/7 available hai. Response time zyada se zyada 12 ghante mein hota hai.

Live Chat

Jab aap platform par login ho, live chat se directly hamse contact kar sakte ho. Team urdu mein bhi response deti hai.

Account Settings

Aapka personal data edit karne ya privacy preferences change karne ke liye account settings mein direct access hai.

SECURITY KE PEHLU

Hamara privacy framework aur security measures

SSL Certificates

Hamara pura website SSL-encrypted hai. Jab aap login page par jaate ho, browser lock symbol dikhayi deta hai security ke baare mein.

Data Retention Policy

Account close karne ke baad aapka personal data 6 mahine rakhte hain legal requirement ke liye, phir delete kar dete hain.

Password Protection

Hamara system passwords ko hash format mein store karta hai. Agar breach ho bhi jaye, actual password nahi ata.

Two-Factor Authentication

Withdrawal ke liye 2FA optional nahi, mandatory hai. SMS code aapke registered phone par aata hai.

Audit Logs

Har login, withdrawal, aur profile change hamari internal logs mein record hota hai. Aap apne account activity dekh sakte ho.

Third-Party Audits

Hamara privacy infrastructure regular external audits se guzarta hai taake koi vulnerability baaki na rahe.

Hamara privacy commitment sab pages par same hai

Account SecurityHar page par aapka account protection consistent hai. Login credentials, 2FA, aur session timeout rules ek jaisa.
Data UsageJahan jahan aapka data request hota hai, same privacy rules apply hote hain. Marketing emails ke liye opt-in required hai.
Payment PrivacyJazzCash, Easypaisa, SadaPay aur Raast sab se transaction privacy level same hai. Hum transaction details aapke account mein store karte hain.
Withdrawal ProcessJab aap paise nikalne ka request karte ho, privacy checks har bar same order mein apply hote hain.
Dispute ResolutionAgar payment mein issue ho, hamara team aapka sensitive data confidential rakhtey hue investigation karta hai.
Cookies ConsentHamara cookie policy site par clear likha hai. Non-essential cookies ke liye aapka consent lena zaroori hai.
GDPR AlignmentSupported regions mein GDPR aligned privacy practices hain. Data deletion requests hum 30 din mein process karte hain.
PLATFORM KE AHAM NUQAT

Yeh elements aapka privacy protect karte hain

Secure Lobby Access Jab aap login karte ho, hamara session secure hash se...
Encrypted Withdrawals JazzCash, Easypaisa, SadaPay aur Raast ke through withdrawal end-to-end encrypted...
KYC Verification Identity verify karte waqt aapka document temporary encrypted folder mein...
Transaction History Aapka har deposit aur withdrawal record aapke account dashboard mein...
IP Address Monitoring Unusual login locations se hamara system alert karti hai. Agar...
Support Ticket Privacy Jab aap support ticket kholtey ho, hamara team sirf authorized...

Privacy se related aapke sawalaat

Account delete karne ke baad aapka personal data 6 mahine hamari records mein rehta hai legal compliance ke liye. Phir automatically purge ho jata hai. Banking details instantly delete ho jaate hain.

Nahi. Aapka payment history sirf aapke account mein visible hoti hai. Hamara privacy policy mein clear likha hai ke payment data trading nahi hota. Legal court order ke alawa hum data share nahi karte.

Haan, account settings mein jaao aur phone number update karo. Naya number verify karne ke liye OTP ayega. Purana aur naya dono OTP confirm karna padega security ke liye.

Nahi. Hamara system sirf transaction token store karta hai, actual bank account number nahi. Withdrawal approve hone ke baad token use hota hai aur delete ho jaata hai.

Agar aapne promotional emails ke liye consent di hai, account settings se unsubscribe kar sakte ho. Legal compliance emails (withdrawal confirmation, security alerts) band nahi ho sakte.

Nahi. Hamara security system account lock karta hai aapki privacy protect karne ke liye. Live chat se contact karo, verification complete karne ke baad unlock hoga.

Valid court order ya legal warrant ke baad hi hamara compliance team user data share karta hai. Without proper legal process, hamara policy data protect karta hai.